You can return or exchange your cricket shoes for a different size, free of charge within 14 days if you change your mind or they don't fit.
Please email us at firstname.lastname@example.org with your order number and our returns team will assist with your query/send you a free UK Hermes returns label.
To find your nearest Hermes Drop Off Point please visit https://new.myhermes.co.uk/find-a-parcel-shop.html#/
In the unlikely event that you encounter a fault with your PAYNTR cricket shoes, please email our returns team at email@example.com with your order number, pictures of your product and a description of the issue.
We will then send you a free UK returns label to allow us to process your return.
Your exchange will be dispatched free of charge on the same day we receive your item.
Your refund will be issued within 3-5 working days.